Life happens, but please notify me of any cancellations at least 3 hours prior to appointment time, Failure to do so will result in a percentage of the service being charged, Please see below
-First time- a charge of 25% of services scheduled
-Second time- a charge of 50% of services scheduled and a non-refundable deposit required for future appointments.
- Third time- Full charge of services scheduled plus a $25 inconvenience fee. All future appointments, half of service charges scheduled will be required upfront.
We all run behind sometimes. However, it affects your service scheduled, the next persons appointment time, and the rest of my day.
-Less than 5 mins late- no charge unless it becomes a habit.
- 5-15 mins late- A charge of $1 per minute that you are late.
- 15+ late- Charge of $1 per minute plus a $10 late fee
-any More than 15 mins late, I reserve the right to cancel your service and charge you a fee of 50% of your scheduled appointment plus a $20 inconvenience fee.
***THIS INCLUDES DROPPING OFF A MINOR AND BEING LATE TO RETURN TO PICK THEM UP***
Accidents happen. However, my time is my money.
If I do not hear from you within 15 mins of your scheduled appointment time, you will be charged according to below.
-First no show- 100% of services scheduled will be charged
-Second no show- 100% of services scheduled will be charged and a non refundable deposit will be required for future appointments upon booking.
-Third no show- A 100% charge of services scheduled will be charged, plus a $50 no show fee. Upon the third no show you will be terminated as a client.
Children are more than welcome to attend your appointment with you, but please be mindful that it is a very small space with a large amount of breakable items. If your child cannot remain seated and quiet throughout your appointment, please leave them with other forms of care. If your children break something, you will be responsible for covering the replacement cost of the broken item.
This is a relaxing environment and a shared space with other technicians. Children being loud or disruptive cannot be tolerated. You will forfeit your appointment without refund.
Your children under 14 MAY NOT be left alone in the waiting area or be dropped off at the salon unattended.
****If you drop off a minor 14+ and do not return within their appointment time to retrieve them, you will be charged $1 per minute additional that you are late to pick them up.****
NO EXCEPTIONS
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